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The Biggest Mistake · Season 1 · Episode 1

The 'I'm Sorry' Reflex

Saying sorry after a car accident becomes "claimant admitted fault" in the file. Check on people. Admit nothing.

Transcript

TSLOne of the biggest mistakes people make after a crash is being polite.

TSLNobody's hurt bad, nobody's yelling. So she walks over and says the two words everyone says: I'm so sorry.

TSLSix weeks later, her claim file reads: claimant admitted fault at the scene. She didn't admit anything. She was raised right. Politeness is free. Until an adjuster quotes it back.

TSLBe honest with me: would you have said sorry? Put it in the comments. Tell me, not the adjuster.

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