The evidence behind a crash claim

Follow the question to the right records

The two Dram Shop episodes connect alcohol service with a later crash. Every Ordinary Heroes episode explores a different part of a commercial-vehicle investigation: visibility, brakes, cargo, tires and wheels, route planning, fatigue, qualification, or dispatch decisions.

Choose the situation closest to your question. Each explanation identifies what the story simplifies, which records may help, and what still needs proof. A document or regulatory violation may be important without establishing every element of a claim.

Preserve originals and build a timeline

Keep original photographs, receipts, messages, and correspondence already in your possession. Record dates, locations, and witness contact information while the sequence is fresh. Avoid altering records or posting private material publicly.

Business footage, carrier records, and other evidence may require preservation requests and lawful procedures to obtain. Retention practices vary. A preservation request helps identify material to retain, but it does not itself establish a right to receive it. The connected guides explain the wider claim context for the specific situations shown here.